Harvest! The MSP Sales Show: The Untapped Metric Revealing Hidden Revenue Opportunities

Podcast

Harvest! The MSP Sales Show: The Untapped Metric Revealing Hidden Revenue Opportunities

Explore practical methods for improving your revenue, from tracking tickets per user (TPU) to handling hardware refreshes before they cause chaos. Find revenue inside of your existing client base instead of cold new revenue from the streets. Maintain your team’s focus, avoid vendor interference, and use consistent, empathetic conversations to build sustainable trust with your clients.

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Brian Gillette

Brian Gillette, the founder of Feel-Good MSP, stands out in the Channel with his unique, empathy-driven approach to sales and client relationships. Formerly a VP of Sales for an MSP, his expertise now shines as a consultant, where he transforms traditional sales tactics with a focus on understanding and meeting client needs. Renowned for his strategies in overcoming sales objections, Brian champions selling outcomes over technicalities, emphasizing value, trust, and the importance of peace of mind and productivity for clients. His dynamic, client-centered philosophy makes him an invaluable asset in the MSP landscape.